Refund Policy
At Tanu Return Gifts, we take great care in creating and delivering quality products. Please read our refund policy carefully before placing an order.
Customised Products
- All customised or personalised products are non-refundable and non-cancellable once the order is confirmed.
Non-Customised Products
- Refunds for non-customised items may be considered only in case of damage or incorrect product delivery.
- Any issues must be reported within 24 hours of delivery with supporting photos.
Refund Process
- Approved refunds will be processed to the original payment method.
- Processing time may vary based on the payment provider.
Non-Refundable Cases
- Minor variations in colour, design, or packaging
- Delays caused by logistics partners or unforeseen circumstances
Contact Us
For refund-related queries, please contact:
Tanu Return Gifts
📧 tanureturngifts2017@gmail.com
📱 9710887582 / 7305377149
By placing an order, you agree to this Refund Policy.